Jordan International Bank

Customer Case Study

Services: IT Support | Hosted Telephony Solution | Relocation Services | Cat 6 Structured Cabling

One of central London’s leading international banks providing both corporate and individual finance.

Established in 1984, Jordan International Bank work within four principal areas of business: Personal Banking, Structured Property Finance, Trade Finance and Treasury Services. They have an extensive client base in both corporate and individual finance. Located in Saint James’s in London and use the latest banking practices, underpinned by solid and deep-rooted values.

Jordan Int. Bank Requirements

  • IT Support
  • Hosted Telephony Solution
  • Endpoint and Malware protection
  • Relocation Services Cat 6 Structured cabling at their new premises
  • 4-year strategic IT roadmap with IT Consultancy
  • Website hosting and domain name management

Our Solution

As an international bank where data needs to be at its most secure, our IT and Telecoms Consultants took over from the incumbent supplier for 3rd Line Technical Support and installed Sophos Intercept X as an Endpoint and Malware solution.

We also took over website hosting and domain name management. As well as this we installed and now support a Horizon telephone system throughout the company and as Jordan International Bank were due to be relocating shortly, it was imperative that they kept their existing telephone numbers.

Prior to the relocation, Infinity surveyed the new offices and installed CAT 6 structured cabling throughout. We then relocated all servers and networking equipment over the weekend ready for staff to be able to work on the Monday morning.

As with all our clients, Jordan International Bank also have the benefits of monthly account review meetings and quarterly IT Strategy meetings. Infinity Group are providing IT Consultancy to devise a 4-year roadmap for the client to allow for phased implementation of their revised setup and budget forecasting.