Infinity Group are one of the 200 managed Microsoft Gold Partners and renowned as of the largest Managed Service Providers in London. Our Managed IT Services include IT Support, IT Consultancy, Data Backup, Network Support and specialist Modern Workplace knowledge across the Microsoft product stack which includes Office 365, Dynamics 365, Azure, to Sophos and Meraki Firewalls. Many businesses choose to switch their IT to us to reap our high customer service levels which we were awarded the Platinum Trusted Service Award direct from Feefo in 2020 in light of 3 years worth of consistent customer reviews.

Our customers are located across Greater, Central London and South London.

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What is Managed IT Support?

Managed IT Support is an effective solution for business who are looking to transform their business using the knowledge and expertise of a technical Service Desk, who are highly skilled and certified to implement the latest technology and most importantly follow best practice principles.

What are the benefits of a Managed IT Service Provider?

If an IT Department had to fulfil every one of the organisations IT demands such as: internal networks, IT Security, Business Continuity, Backup, updates, patches and system integrations, it would require an expensive workforce. Infinity Group provide Managed IT Services in London to bridge the gap between the capacity of an internal IT Department, and the increasing demand for Digital Transformation using specialist technologies.  Our blog on how to choose a Managed Service Provider looks at some questions you should be asking a potential provider.

Recent Clients

What’s the difference between managed services and outsourcing?

Managed Service Providers are also often called Outsourced IT Companies. There are a lot of similarities between the two but the main difference is that a Managed Service Provider manages services for clients via a Service Level Agreement contract. Some Outsourced IT Companies in London provide ad hoc services without contracts.

If your internal IT team had to manage and support all your business IT demands such as: supporting your internal IT team, managing Business Applications, Disaster Recovery and Backup, Business Continuity, Cloud storage, software updates and system integrations, a specialist team would need to be recruited.

By outsourcing your Managed IT Services to a Managed Service Provider such as Infinity Group, you can bridge the gap between the capacity of an internal IT Department, and the increasing demand for Digital Transformation using specialist business technologies. Our blog on how to choosing a Managed Service Provider looks at some questions you should be asking a potential provider.

What does a Managed Service Provider do?

A Managed Service Provider (MSP), such as Infinity Group is a company that manages the majority of  information technology services for their clients, this includes IT Infrastructure, end user systems alongside software applications and security.  These services are managed on a proactive basis and under a subscription model in line with agreed SLAs.

Why do you need Managed IT Services?

Managed IT Service Providers provide you with an abundance of expertise via their Service Desk. Infinity Group have a 24 hour UK based Service Desk to ensure quick response times. Working alongside your in-house IT Team or acting as a fully outsourced IT Department, we can provide a multitude of services including remote monitoring and management, Cloud Solutions, Backup & DR, IT Consultancy, IT Infrastructure Consultancy and IT Security.

Disaster Recovery and Backup Solutions | Infinity Group

Why do you need Disaster Recovery & Backup Services?

With data corruption, Malware computer viruses and hardware failure risks on the increase, it’s imperative that you have a Disaster Recovery Plan in place to help get your business back in motion following a technical disaster. We offer a wide range of onsite, cloud and hybrid Disaster Recovery Solutions with high availability recovery.

Our Data Backup Services safeguard your critical business data and minimise any potential data loss in the event of fire, theft or a Malware attack. More importantly, you’ll be guaranteed peace of mind that your valuable business assets are safe, protected and can be immediately restored should the need ever arise.


What types of GDPR consultancy do we offer?

We are proud to be recognised by Microsoft as an official GDPR Consultancy partner in the UK and offer GDPR Consultancy in London.

With more IT Security threats circulating businesses than ever before and the arrival of GDPR on 25th May 2018, a robust IT Security Strategy is paramount for any reputable business. The strongest Strategies are built around the right combination of technology, solutions, services, people and processes. Our wide range of IT Security services ensure your business is secure and protected around the clock.


London IT Consultants | Infinity Group

Who else do we work for?

We have worked for 100’s clients in London over the past 15 years as a Managed Service Provider in London and have gained extensive experience across all the major verticals including Retail, Finance, Construction, Legal, FMCG, Education, Healthcare and Manufacturing.

We understand that every organisation operates in their own unique way which is why we will design and propose an MSP package specifically suited to the needs of your organisation and accommodating your future business plans and future aspirations.


Current Service Level Performance

1 min

Average Response Time


1st Contact Fix Resolution


Customer Retention Rate


Customer Satisfaction

 Our Standard IT Support Services


Network Services
Cloud Backup
Patch Management


Dedicated technical Account Manager
Quarterly review meetings
Agreed SLAs


Contact our London Office

Call us now: 01892 575 675

The News Building, Shard Quarter, 
3 London Bridge
LondonSE1 9SG