IT COMPANY IN LONDON

Infinity Group are an award winning IT company in London. Centrally based in the News Building at London Bridge we provide a wide range of fully managed IT Support and specialist Digital Transformation services to 100’s of SMEs and Mid-market organisations across London. We understand speed is of the essence when it comes to managing and responding to IT Support tickets and we have streamlined our processes to ensure our average ticket response time is 4 minutes. This sets us apart from other IT Outsourcing and IT Security companies in London.

Our consistently high customer service levels are reflected in our customer reviews and recent industry award wins including the Feefo Gold Trusted Service Award in 2019 for outstanding customer service.

Why are we a leading IT Company in London?

As one of the top 200 Microsoft Gold Partners in the UK, Infinity Group are regarded as one of the best IT companies in London. We provide a wide range of IT Support, IT Infrastructure, Digital Transformation, Cyber Security Consultancy and IT Consultancy services in London. We are also one of the few IT Companies in London with a dedicated and strategic IT Consultancy team and a 24 hour Service Desk setup to support London businesses around the clock.

Our six other UK offices enable us to provide IT Support to our largest London clients with multisite offices across the UK.

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IT Support | Infinity Group

Infinity Group - London Bridge Office

Why do people choose to work with Infinity Group?

Since 2001, we have supported 1000’s of businesses located across both Central and Greater London. These vary in size from corporates to mid-markets and a wide variety of SMEs.

Infinity Group are the early adopters of the latest innovative technology, and our consultants are certified in accordance with many industry leading partners. Eg. Cisco Meraki, Sophos and Microsoft. These accreditations enable us to support a wide range of IT infrastructure solutions but also design efficient and innovative Digital Transformation solutions bespoke to the specific needs of our customers. The solutions we strategically design align with your short and long term business goals.

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Moving your business to a new IT Company in London

Many of our customers move all their IT & Voice Services to us to consolidate them all with one provider which brings several efficiency benefits. We understand that moving between Managed Service Providers can prove to be a stressful and difficult task for some to undertake. However, our seamless migration and on-boarding process ensures that the transition is as smooth as possible and all risks are mitigated.

We follow stringent processes in line with ISO 9001 (Quality Management) and ISO 27001 (Information Security Management) to ensure the our customers data is properly managed and there is minimal unnecessary disruption to the business.

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Infinity Group - Switching IT Providers

Current Service Level Performance

1 min

Average Response Time

93%

1st Contact Fix Resolution

94%

Customer Retention Rate

96%

Customer Satisfaction

Industry Partnerships & Governance

Alongside our Microsoft Gold partnership, we are certified partners with a wide range of industry leading providers including; Cisco Meraki, Sophos, Apple, Gamma.

We demonstrate high levels of corporate governance and hold the ISO 27001, 9001 and 14001 certifications alongside IASME Security Gold certificate and Cyber Essentials Plus.

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What makes Infinity Group different to other IT companies in London?

Contact our London Office

Call us now: 01892 575 675

The News Building, Shard Quarter, 
3 London Bridge
LondonSE1 9SG

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We offer fast and reliable IT Support across all London boroughs including:

Barking, Barnet, Brent, Bromley, Camden, City of London, Croydon, Ealing, Enfield, Greenwich, Hackney, Hammersmith and Fulham, Haringey, Harrow, Havering, Hillingdon, Hounslow, Islington,Kensington and Chelsea, Kingston upon Thames, Lambeth, Lewisham,  Merton, Newham, Redbridge, Richmond upon Thames,  Southwark, Sutton, Tower Hamlets, Waltham Forest, Wandsworth, Westminster and Greater London.

We look forward to discussing your IT Support requirements in more detail. 

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