The leading IT Company in London

Infinity Group are an award winning IT support company in London and one of the top IT companies in UK.

Based centrally at London Bridge for convenience

Centrally based in the News Building at London Bridge, Infinity Group are the leading IT company in London who provide a wide range of fully managed IT Support and specialist Digital Transformation services to 100’s of SMEs and Mid-market organisations across the city. 

Lightning fast response times

We understand speed is of the essence when it comes to managing and responding to IT support tickets, and to set us apart from other IT companies in London, we have streamlined our processes to ensure our average ticket response time is kept under 4 minutes. 

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One of the best London IT companies for IT support

There are good reasons why we are regarded as one of the best IT companies in London. Infinity Group provide a wide range of IT Support, Business IT Solutions, IT Infrastructure, Digital Transformation, Cyber Security Consultancy and IT Consultancy services in London. We are also one of the few IT companies in London with a dedicated and strategic IT Consultancy team and a 24 hour Service Desk setup to support London businesses around the clock.

Over 2000 customer reviews

Our consistently high customer service levels are reflected in our customer reviews and recent industry award wins including the Feefo Gold Trusted Service Award in 2020 and 2021 for outstanding customer service.

How are Infinity Group different to other IT Companies in London?

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Unlimited Remote Support

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9 Microsoft Accreditations

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Remote working specialists

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Over 2000 live customer reviews

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Fast and efficient service levels

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ISO 27001
Certified

Why do our customers choose to work with us?

Since 2001, we have provided IT Support to 1000’s of businesses located across both central and Greater London. These vary in size from corporates to mid-market companies and a wide variety of SMEs.

Nine Microsoft accreditations

Infinity Group are the early adopters of the latest innovative technology, and our Consultants are certified in accordance with many industry leading partners, including Cisco Meraki, Sophos and Microsoft. These accreditations enable us to support a wide range of IT infrastructure solutions but also design efficient and innovative business IT solutions bespoke to the specific needs of our customers. The solutions we strategically design align with your short and long term business goals.

Are you thinking of moving from another provider?

Many of our customers move all their IT Support and business Telephony over to us to consolidate them all with one provider, which brings several efficiency benefits. We understand that moving between IT companies in London can prove to be a stressful and difficult task to undertake. However, our seamless migration and on-boarding process ensures that the transition is as smooth as possible and all risks are mitigated.

High levels of compliance

We follow stringent processes in line with ISO 9001 (Quality Management) and ISO 27001 (Information Security Management) and the Financial Conduct Authority FCA to ensure the our customers data is properly managed and there is minimal unnecessary disruption to the business.

Customer Service

Service Desk
Performance

1 min

Average call response time

71%

First contact 
fix rate

96%

Customer satisfaction

Industry Partnerships and Governance

Alongside our Microsoft Gold partnership, we are certified partners with a wide range of industry leading providers including; Cisco, Cisco Meraki, and Sophos.

As a leading, large UK IT company, we demonstrate high levels of corporate governance and hold the ISO 27001, 9001 and 14001 certifications alongside IASME Security Gold certificate and Cyber Essentials Plus.

We would love to hear from you

Our specialist team of consultants look forward to discussing your requirements in more detail and we have three easy ways to get in touch.

Call us: 03303 333 648
Complete our contact form
LiveChat now: via the pop up