IT SUPPORT IN CENTRAL LONDON
Centrally based at The Shard Quarters, London Bridge, Infinity Group provide award winning, fully managed IT Support solutions to businesses across Central London and the surrounding area. We currently support over 1000 businesses in London and the South East with IT Support, IT Consultancy including IT Security and GDPR Compliance, IT Infrastructure and Fully Managed IT Services. Infinity are recognised as a top IT Company in London.
Our Central London client base comprises of both enterprise level and SME clients located across the city. They choose to work with us due to our large IT Support help desk and quick response times. To demonstrate our efficient business setup and excellent delivery of customer service, Infinity Group are ISO 27001, 9001 and 14001 certified.
What makes Infinity Group different to other IT Support companies in Central London?
Award winning IT Support in Central London
By remotely monitoring the overall health and performance of your IT Network and hardware, our IT Support engineers can maintain and protect the vital components 24 hours a day, 7 days a week – which ensures your business experiences minimal downtime when errors occur. As a result of our remote monitoring, our clients experience minimal disruption, data loss and quicker fault identification.
Current Service Level Performance
Average Call Wait Time
1st Contact Fix Resolution
Customer Retention Rate
Customer Satisfaction
Our Standard IT Support Services
IT SUPPORT
Agreed Service Level Agreements (SLA)
Unlimited remote support
Unlimited telephone support
IT SECURITY
Proactive server monitoring
Patch management
IT Security recommendations
CUSTOMER SERVICE
Dedicated technical Account Manager
Quarterly review meetings
Complete Project Management
Some recent Central London clients
The trusted IT Support provider
As Microsoft Gold partners, Infinity Group are renowned as a one of the most trusted IT Support companies in Central London and our excellent client reviews demonstrate this. We are also, WatchGuard One Gold partners and certified partners with the majority of industry leading providers such as Cisco, Cisco Meraki, Sophos and Ruckus and are very proud to be ISO 27001, 14001 and 9001 certified.
We offer fast and reliable IT Support across Central London boroughs including:
Camden, Greenwich, Hackney, Hammersmith, Fulham, Islington, Kensington, Chelsea, Lambeth, Lewisham, Southwark, Tower Hamlets, Wandsworth and Westminster. We also have a South London office.
