IT SUPPORT IN CENTRAL LONDON
Centrally based at The Shard London Bridge, Infinity Group provide award winning, fully managed IT Support solutions to businesses across Central London and the surrounding area. We currently support over 1000 businesses in London and the South East with IT Support, IT Consultancy including IT Security and GDPR Compliance, IT Infrastructure and Fully Managed IT Services.
Our Central London client base comprises of both enterprise level and SME clients located across the city. They choose to work with us due to our large IT Support help desk and quick response times. To demonstrate our efficient business setup and excellent delivery of customer service, Infinity Group are ISO 27001, 9001 and 14001 certified.
Some recent clients
Award winning IT Support in Central London
By remotely monitoring the overall health and performance of your IT Network and hardware, our IT Support engineers can maintain and protect the vital components 24 hours a day, 7 days a week – which ensures your business experiences minimal downtime when errors occur. As a result of our remote monitoring, our clients experience minimal disruption, data loss and quicker fault identification.
Our Standard Central London IT Support Services
- SLA Response times
- Strategic roadmap
- Unlimited remote IT support for all staff
- Unlimited telephone support
- Proactive monitoring
- Security and patch management
- Vendor liaison
- Technical Account Manager
- Quarterly review meetings
- Redundant PC recycling program
Support in six easy steps
The trusted IT Support provider
As Microsoft Gold partners and with a high client retention rate of over 98%, Infinity Group are renowned as a one of the most trusted IT Support companies in Central London and our excellent client reviews demonstrate this. We are also, WatchGuard One Gold partners and certified partners with the majority of industry leading providers such as Cisco, Sophos and Ruckus and are very proud to be ISO 27001, 14001 and 9001 certified.
April 2018 service level performance
We provide IT Support across the following platforms
Contact us
Call us now: 01892 575 675
Floor 24/25,
The Shard,
London Bridge Street,
SE1 9SG
Our London office
Here are the benefits of our central London IT support services:
- Microsoft Accredited – we’re proud to be Microsoft Gold Partners
- 24/7 help desk support – we’re there to help you at the times you need us most
- Monthly performance review – showing how both us and your IT system is performing
- UK support desk – you’ll deal directly with our UK based engineers
- 24 monitoring – we monitor your systems proactively to identify potential faults before they arise
- Remote support – decreased resolution times with our remote management software
- Expertise – all our Engineers and IT Consultants are trained and qualified IT Specialists
- Added value – no additional call out charges or travel expenses, just an agreed, fixed, hourly rate
- Customer service – we tailor our Service Level Agreements (SLAs) specifically to your business needs
We offer fast and reliable IT Support across Central London boroughs including:
Camden, Greenwich, Hackney, Hammersmith, Fulham, Islington, Kensington, Chelsea, Lambeth, Lewisham, Southwark, Tower Hamlets, Wandsworth and Westminster.
We look forward to discussing your London based IT support requirements in more detail.