What makes us a leading IT Support provider in Crawley?
Infinity Group are renowned as one of the leading IT Support companies in Crawley due to our large client portfolio, outstanding customer reviews and accredited industry partnerships. We are one of the few IT Support companies in Crawley who are a certified Microsoft Gold Partner.
What makes Infinity Group different to other IT Support companies in Crawley?
Our Standard IT Support Services
Infinity Group have a proactive mentality. All our Managed IT Support contracts include IT Network monitoring to maintain it’s overall health and performance. As a result, our clients experience reduced downtime, disruption, data loss and quicker fault identification.
Agreed Service Level Agreements (SLA)
Unlimited remote support
Unlimited telephone support
Dedicated technical Account Manager
Quarterly review meetings
Complete Project Management
November 2018 service level performance
Average Response Time
1st Contact Fee Resolution
Customer Retention Rate
Who else do we work for?
We work with many businesses in Crawley, Gatwick and the surrounding area and have a diverse client base ranging from larger SMEs, to well established mid-market businesses and national chains.
Our customer base is varied and we have a large amount of customer case studies that pans all the major verticals including Retail, Finance, Construction, Legal, FMCG, Education, Healthcare and Manufacturing.
However, no matter the vertical, we know that no two businesses operate the same way. Our Fully Managed IT Support packages are specifically designed to your business needs and also consider your future business development plans.
Contact our Crawley Office
Call us now: 01892 575 675