What makes us a leading IT Support provider in Crawley?
Infinity Group are renowned as one of the leading IT Support companies in Crawley due to our large portfolio of clients, outstanding customer reviews and leading industry partnerships. We are one of the few IT Support companies in Crawley who are a certified Microsoft Gold Partner.
What makes Infinity Group different to other IT Support companies in Crawley?
Our Standard IT Support Services
Infinity Group have a proactive mentality. All our Managed IT Support contracts include IT Network monitoring to maintain it’s overall health and performance. As a result, our clients experience reduced downtime, disruption, data loss and quicker fault identification.
Agreed Service Level Agreements (SLA)
Unlimited remote support
Unlimited telephone support
Dedicated technical Account Manager
Quarterly review meetings
Complete Project Management
January 2019 service level performance
Average Response Time
1st Contact Fee Resolution
Customer Retention Rate
Who else do we work for?
We work with many businesses in Crawley, Gatwick and the surrounding area and have a client base which is diverse. This ranges from larger SMEs, to national chains and well established mid-market organisations.
Our customer base is varied and we have a large amount of customer case studies that pans all the major verticals including Retail, Finance, Construction, Legal, FMCG, Education, Healthcare and Manufacturing.
We understand that no two businesses operate in the same way and no matter the vertical, our Fully Managed IT Support packages are specifically designed suit the current needs of your organisation and also consider your businesses plans for the future.
Contact our Crawley Office
Call us now: 01892 575 675