IT SUPPORT IN CROYDON
Infinity Group provide award winning, fully managed business IT Support Services to businesses across Croydon and the surrounding area including a same day emergency IT Support Services. We also provide fully outsourced IT Support and IT Consultancy services.
Some recent clients
What makes us a trusted outsourced IT provider?
As Microsoft Gold partners and with a high client retention rate of over 98%, Infinity Group are renowned as one of the most trusted IT support companies in Croydon and our outstanding Client Reviews demonstrate this. Although the majority of outsourced IT Support can be performed remotely from our support helpdesk, we have a large team of Engineers located across Greater London to ensure they are never far away should an on-site emergency visit ever be required.
Our Standard IT Support Services in Croydon
We’ll maintain and protect the vital components of your IT network 24 hours a day, 7 days a week by monitoring and managing its overall health and performance. As a result, our clients experience reduced downtime, disruption, data loss and quicker fault identification.
- SLA Response times
- Strategic roadmap
- Unlimited remote support for all staff
- Unlimited telephone support
- Proactive monitoring
- Proactive security and patch management
- Vendor liaison
- Point of contact technical account manager
- Quarterly review meetings
- Redundant PC recycling program
May 2018 service level performance
IT Consultancy in Croydon
We also provide award winning, IT Consultancy Services to businesses across London. Our highly qualified IT Consultants use their expert knowledge to develop and implement a package of IT Consultancy Services based on each clients individual requirements.
Our Standard IT Consultancy Services
- Network analysis
- Strategic roadmap
- Server backup solutions
- IT Security
- IT Infrastructure
- Patch management
- Disaster Recovery
- Backup
- Data Security
- Virtual IT Director
We provide IT Support across the following platforms
Who else do we work for?
We work with 1000’s of businesses in Greater London and have a diverse client base ranging from fast growing start ups, SMEs, to well established larger businesses and national chains based across the City.
With 15 years experience, we have worked for clients across all the major verticals including Retail, Finance, Construction, Legal, FMCG, Education, Healthcare and Manufacturing.
However, no matter the vertical, we know that no two businesses operate the same way which is why we’ll propose an IT Support package specific to you business IT support requirements and priorities taking into consideration your future business development plans.
Contact us
Call us now: 01892 575 675
Floor 24/25,
The Shard,
London Bridge Street,
SE1 9SG
Our London office
Here are the benefits of our IT support services in London:
- Microsoft Accredited – we’re proud to be Microsoft Gold Partners
- 24/7 help desk support – we’re there to help you at the times you need us most
- Monthly performance review – showing how both us and your IT system is performing
- UK support desk – you’ll deal directly with our UK based engineers
- 24 monitoring – we monitor your systems proactively to identify potential faults before they arise
- Remote support – decreased resolution times with our remote management software
- Expertise – all our Engineers and Consultants are trained and qualified IT Specialists
- Added value – no additional call out charges or travel expenses, just an agreed, fixed, hourly rate
- Customer service – we tailor our Service Level Agreements (SLAs) specifically to your business needs
We look forward to discussing your requirements in more detail.