IT SUPPORT IN CROYDON

Infinity Group provide award winning, fully managed business IT Support Services to businesses across Croydon and the surrounding area including a same day emergency IT Support Services. We also provide fully Outsourced IT Support and IT Consultancy services.

Some of our recent clients

Recent Clients | Infinity Group

What makes us a trusted IT Support Provider in Croydon?

As Microsoft Gold partners and with a high client retention rate of over 98%, Infinity Group are renowned as one of the most trusted IT Support companies in Croydon and our outstanding Client Reviews demonstrate this. Although the majority of Outsourced IT Support can be performed remotely from our large Service Desk, we have a large team of Consultants located across Greater London to ensure they are never far away should an on-site emergency visit ever be required.

FIND OUT MORE

 Our Standard IT Support Services

IT SUPPORT

Agreed Service Level Agreements (SLA)
Unlimited remote support
Unlimited telephone support

IT SECURITY

Proactive server monitoring
Patch management
IT Security recommendations

CUSTOMER SERVICE

Dedicated technical Account Manager
Quarterly review meetings
Complete Project Management

GET A QUICK QUOTE NOW

October 2018 service level performance

6 mins

Average Response Time

94%

1st Contact Fee Resolution

96%

Customer Retention Rate

98%

Customer Satisfaction

Who else do we work for?

We work with 1000’s of businesses in Greater London and have a diverse client base ranging from fast growing start ups, SMEs, to well established larger businesses and national chains based across the City.

With 15 years experience, we have worked for clients across all the major verticals including Retail, Finance, Construction, Legal, FMCG, Education, Healthcare and Manufacturing.

However, no matter the vertical, we know that no two businesses operate the same way which is why we’ll propose an IT Support package specific to you business IT Support requirements and priorities taking into consideration your future business development plans.

FIND OUT MORE

Contact our London Office

Call us now: 01892 575 675

The News Building, Shard Quarter, 
3 London Bridge
LondonSE1 9SG

We look forward to discussing your requirements in more detail. 

GET IN TOUCH NOW