Why should your business choose Infinity Group over other IT Support companies in Gatwick?
Our Standard IT Support Services
As a company, we operate using a proactive methodology which ensures all our Managed IT Support contracts include proactive maintenance of your IT Network to monitor and maintain its overall health and performance. As a result, our clients experience faster fault identification and resolution resulting in reduced business downtime, disruption, and any compromised data.
Agreed Service Level Agreements (SLA)
Unlimited remote support
Unlimited telephone support
Dedicated technical Account Manager
Quarterly review meetings
Complete Project Management
September 2018 service level performance
Average Response Time
1st Contact Fee Resolution
Customer Retention Rate
IT Consultancy in Gatwick
Alongside our Fully Managed IT Support service we provide specialist IT Infrastructure and IT Consultancy services to businesses in and around the Gatwick area. For our larger mid-market clients our Consultancy team work alongside their internal IT Departments on complex projects where specialist assistance is required.
Who else do we work for?
Our large client portfolio has enabled us to work for a multitude of businesses across all the major verticals including Retail, Finance, Construction, Legal, FMCG, Education, Healthcare and Manufacturing and, as a result, we have a wide range of customer case studies.
With this extensive experience, our IT Consultants will propose an IT Support package that is specific to your current and future businesses requirements and priorities.