Award Winning IT Support services in Gatwick

Infinity Group are one of the largest IT Support providers in Gatwick and the surrounding areas.

Managed Service solutions to transform your business 

Since 2001, Infinity Group have provided Fully Managed IT Support in Gatwick to several large SMEs and mid-market businesses. We work alongside organisations to provide Outsourced IT Support, IT Consultancy, Business Telecoms, Digital Transformation Solutions, IT Infrastructure, and IT Security Consultancy.

Our outstanding customer service levels are reflected in our 2000+ customer reviews and set us apart from other IT Support providers in Gatwick. Businesses choose to work with us due to our large Service Desk which provides fast response times for IT Support tickets that average under 1 minute.

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Why are we the leading IT Support company in Gatwick

Due to our large client portfolio, industry leading partnerships, including our Microsoft Gold Partner status and our multiple award wins, Infinity Group are recognised as one of the leading IT Support companies in Gatwick.

As a company, we operate using a proactive methodology which ensures all our Managed IT Support contracts include proactive maintenance of your IT Network to monitor and maintain its overall health and performance. As a result, our clients experience faster fault identification and resolution resulting in reduced business downtime, disruption, and any compromised data.

Business benefits of using a Managed Service Provider

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Affordable monthly pricing you know exactly what you are paying for each month

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Cost Effective Support Unlimited access to our large UK Service Desk

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Specialist Expertise
all Engineers are certified by our vendors

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Strategic approach
to IT we propose best practise IT solutions

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Compliance & Security Assurance ISO 27001, 9001 and 14001 certified

Specialist IT Consultancy services

Alongside our Fully Managed IT Support service we provide specialist IT Infrastructure and IT Consultancy services to businesses in and around the Gatwick area. For our larger mid-market clients our Consultancy team work alongside their internal IT Departments on complex projects where specialist assistance is required.

What types of businesses does Infinity Group work for?

Who else do we work for? Our large client portfolio has enabled us to work for a multitude of businesses across all the major verticals including Retail, Finance, Construction, Legal, FMCG, Education, Healthcare and Manufacturing and, as a result, we have a wide range of customer case studies. With this extensive experience, our IT Consultants will propose an IT Support package that is specific to your current and future businesses requirements and priorities.
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Specialist expertise for a 
fixed monthly cost

As a leading Managed IT Service Provider, we offer you the expertise and reliability for a fixed monthly cost that will benefit both your business and the end user whilst also boosting productivity levels.

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Help bridge the gap between  internal and external IT

Our Managed IT Support Services help to bridge the gap between the capacity of an internal IT Department, and the increasing demand for cutting edge business IT Support using specialist technologies. 

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Certified by Microsoft for added peace of mind

 Our Managed Service team are highly skilled and more importantly certified to implement the latest technology and can support both Windows and Mac networks following best practice principles.

Customer Service

Service Desk
Performance

1 min

Average call response time

71%

First contact 
fix rate

96%

Customer satisfaction

Giving you peace of mind with agreed strict SLAs

Managed IT Service Providers are also often known as Outsourced IT Companies. There are a lot of similarities between the two but the main difference is that true Managed Service Providers manage services for clients via contact inclusive of a Service Level Agreement. This gives the reassurance that tickets logged with our Service Desk will always be dealt with by our Service Desk within the specified timeframe.

We would love to hear from you

Our specialist team of consultants look forward to discussing your requirements in more detail and we have three easy ways to get in touch.

Call us: 03303 333 648
Complete our contact form
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