What makes us the market leading provider of IT Support in Kent?
What does our IT Support include?
We’ll proactively maintain and protect the vital components of your IT Network 24 hours a day, 7 days a week using the latest technology, tools and innovation. We will also closely monitor and manage the networks’ overall health and performance. This ensures there is reduced downtime, disruption, data loss and quicker fault identification and that your organisations’ IT infrastructure remains efficient and more importantly, secure at all times.
Our outstanding client reviews support the outstanding service levels we strive to deliver to organisations across Kent including Maidstone.
September 2018 service level performance
Average Response Time
1st Contact Fee Resolution
Customer Retention Rate
Our Standard IT Support Services
Agreed Service Level Agreements (SLA)
Unlimited remote support
Unlimited telephone support
Dedicated technical Account Manager
Quarterly review meetings
Complete Project Management
Our Kent office
The Coach House
Tel: 01892 575 675
Fax: 0345 450 4609
We offer fast and reliable IT Support across all of Kent including:
Ashford, Broadstairs, Canterbury, Chatham, Cranbrook, Dartford, Deal, Dover, Edenbridge, Faversham, Folkestone, Fordwich, Gillingham, Gravesend, Greenhill, Herne Bay, Hythe, Kings Hill, Lydd, Maidstone, Margate, Minster, New Romney, Northfleet, Paddock Wood, Queensborough, Rainham, Ramsgate, Rochester, Royal Tunbridge Wells, Sandwich, Sevenoaks, Sheerness, Sittingbourne, Snodland, Southborough, Strood, Swanley, Tenterden, Tonbridge, Walmer, West Malling, Westerham, Westgate-on-Sea and Whitstable.