IT SUPPORT IN KENT
Since 2002, Infinity Group have been one of the largest IT Support providers in Kent. We provide IT Support, Telecoms services and Microsoft Dynamics 365 Development to businesses across Kent. Our comprehensive range of IT Support services are perfectly suited to SMEs and mid market businesses and accommodate all levels of technical expertise. To date, we support over 1000 businesses across the county delivering fully managed IT Support, IT Consultancy and Telecoms Support.
Our credibility
We are Microsoft Gold partners, WatchGuard One Gold partners and certified partners with the majority of industry leading providers. We are also proud to be ISO 27001, 14001 and 9001 certified.
Some recent clients
What does our IT Support include?
Our excellent client feedback supports the outstanding customer service we strive to deliver. We’ll maintain and protect the vital components of your IT network 24 hours a day, 7 days a week by monitoring and managing its overall health and performance. As a result, our clients experience reduced downtime, disruption, data loss and quicker fault identification.
Our Standard IT Support Services
- SLA Response times
- Strategic roadmap
- Unlimited remote support for all staff
- Unlimited telephone support
- Proactive monitoring
- Proactive security and patch management
- Vendor liaison
- Point of contact technical account manager
- Quarterly review meetings
- Redundant PC recycling program
Support in six easy steps
April 2018 service level performance
Contact us
Call us now: 01892 575 675
The Coach House
Spencer Mews
Tunbridge Wells
Kent TN1 2PY
Our Kent office
What makes us different?
- 24/7 unlimited support – we’re there to help you at the times you need us most
- UK support desk – you’ll deal directly with our UK based engineers
- Peace of mind – we monitor your systems remotely on a regular basis to identify potential faults before they arise
- Remote support – minimising disruption to the office environment and preventing access delays when your business is closed
- Expertise – all our engineers and consultants are highly qualified IT specialists
- Added value – no additional call out charges or travel expenses, just an agreed, fixed, hourly rate
- Customer service – We tailor our Service Level Agreements (SLAs) specifically to your business needs
We offer fast and reliable IT Support across all of Kent including:
Ashford, Broadstairs, Canterbury, Chatham, Cranbrook, Dartford, Deal, Dover, Edenbridge, Faversham, Folkestone, Fordwich, Gillingham, Gravesend, Greenhill, Herne Bay, Hythe, Kings Hill, Lydd, Maidstone, Margate, Minster, New Romney, Northfleet, Paddock Wood, Queensborough, Rainham, Ramsgate, Rochester, Royal Tunbridge Wells, Sandwich, Sevenoaks, Sheerness, Sittingbourne, Snodland, Southborough, Strood, Swanley, Tenterden, Tonbridge, Walmer, West Malling, Westerham, Westgate-on-Sea and Whitstable.
We look forward to discussing your requirements in more detail.