Infinity Group are not the standard break fix IT Support Company in Kent. Our SME clients typically outsource all their IT Support requirements to us and we act as their Outsourced IT Department. Our Mid market clients appoint us to undertake part or all of their IT Support and also appoint our IT Consultancy team for additional assistance with specialist internal IT projects. We are proud to support over 500 SME and Mid market businesses in Kent.
Affordable monthly pricing you know exactly what you are paying for each month
Cost Effective Support Unlimited access to our large UK Service Desk
all Engineers are certified by our vendors
to IT we propose best practise IT solutions
Compliance & Security Assurance ISO 27001, 9001 and 14001 certified
Average call response time
For many SMEs, having their own in house IT team can prove expensive, keeping an in house team trained and up to date in the latest technologies can also be a challenge.
By outsourcing your IT to a specialist IT Support provider in Kent, your business has access to a large Service Desk manned by certified and experienced IT Engineers. All our engineers regularly undertake vendor based training to ensure they are up to date in the latest technologies.
Infinity Group also have an in-house IT Consultancy and IT Security team to assist with project and IT Infrastructure related Consultancy and IT Security measures.
Our 24 hour Service Desk based in the heart of Tunbridge Wells have a proactive approach when it comes to IT Network Support. They monitor and protect the vital components of your IT Network 24 hours a day, 7 days a week. All our Engineers on the Service Desk are fully trained and certified by the leading vendors such as Microsoft, Sophos, Cisco Meraki and more.
To drive our strategic methodology, each customer is assigned a Technical Account Manager to provide strategic guidance and ensure our customers business stays on track with the IT goals that were agreed as part of their strategic roadmap. We also have designed a suite of Business IT Solutions for those businesses looking for fixed price/fixed outcome solutions to start them off.