IT Support for Financial Services

Infinity Group are a leading provider of IT Support solutions for Financial Services organisations.

IT Support designed  to transform Financial Services 

Many financial service companies now choose to outsource their IT Support to Managed Service Providers to take advantage of their specialist expertise, added Security and Safeguarding of sensitive data and for Governance, Compliance and Regulatory reasons.

Our experienced Service Desk Analysts have extensive knowledge and expertise and are equipped to provide a fast and efficient service, with response times averaging just 1 minute. These efficiencies enable us to provide our clients with consistently high service levels which sets us apart from competitors.
Men on Laptop | Infinity Group
Microsoft Gold Partner | Infinity Group

Recent Financial Services Clients

Our Financial Service expertise

Infinity Group provide IT Support for a wide selection of Financial Services Companies. From banking, investment banking, property finance to brokers, accountants and insurers. Our vast experience of IT Support for Financial Services enables us to deliver the standard requirements that apply to all customers to specialist requirements in-line with the Financial Conduct Authority FCA relating to compliance, cyber security and data storage.

IT Support for Financial Services

Infinity Group provide comprehensive financial services IT support which includes unlimited remote calls and full access to our service desk during business hours and unlike other IT providers can provide 24 hour IT Support if required.

As a Managed Service Provider we provide a host of other services alongside our IT Support such as IT Consultancy, Unified Voice, IT Infrastructure, Digital Transformation, Mobile Device Management, Cyber Security which is why many Financial Services companies choose to appoint us.

Customer Service

Service Desk
Performance

1 min

Average call response time

71%

First contact 
fix rate

96%

Customer satisfaction

What compliance does Infinity Group provide?

Infinity Group are ISO 27001, 9001 and 14001 compliant. We also hold the IASME Consortium Gold Certification for Cyber Security/GDPR Governance and are Cyber Essentials Plus certified.  For highly regulated industries like Financial Services, we also ensure their data is stored in one of the three UK Based Microsoft Data Centres.

We would love to hear from you

Our specialist team of consultants look forward to discussing your requirements in more detail and we have three easy ways to get in touch.

Call us: 03303 333 648
Complete our contact form
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