Industries we work with_

Find out about the specific technology solutions and services we can provide to your business to navigate industry expectations and incoming challenges.

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Energy and utilities_

Energy and utilities organisations face high volumes of customer demand, making it difficult to maintain fast response times, accurate billing and strong satisfaction scores. At the same time, they must manage limited field resources and ensure engineers are deployed efficiently to resolve issues on the first visit.

Infinity Group helps these businesses streamline service delivery with Microsoft Dynamics 365 and Copilot. From centralising customer data and automating case management to optimising field service routes and enabling AI-powered self-service, we ensure every interaction is faster, smarter and more efficient.

With our support, energy and utilities providers can meet demand, improve customer experience, and stay compliant, all while protecting valuable resources.

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Housing_

Housing associations are under pressure to modernise services, meet rising resident expectations and stay compliant with evolving regulations under tight budgets and legacy systems. Delivering digital-first experiences, improving transparency and optimising limited resources are now essential to maintaining service quality and operational efficiency.

Infinity Group supports housing providers through BRIKHousing, our modular Dynamics 365 solution tailored to the sector. From resident management and rent to compliance and arrears, we help replace outdated systems with a modern, scalable platform that centralises data, streamlines communication, and enables AI-powered self-service.

With a dedicated team of housing specialists and a proven track record, we guide organisations through every step, ensuring smoother operations, better service delivery and measurable impact across communities.

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Professional services_

Professional services firms need to do more with less, managing rising costs, skills shortages and growing client expectations. To stay competitive, they need to streamline operations, reduce manual workloads and make better use of data to deliver high-quality service at scale.

Infinity Group helps firms modernise with Microsoft solutions like Dynamics 365, Business Central and Copilot. These tools automate routine tasks, unify client and operational data, and enable smarter decision-making across sales, service and finance.

Our expertise ensures your systems are efficient, scalable, and aligned with your goals, helping you boost productivity without compromising on service quality.

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Facilities management_

Facilities Management teams have to deliver efficient, sustainable and responsive services across increasingly complex estates. From managing hybrid workspaces and rising energy costs to meeting ESG goals and compliance standards, the need for integrated, data-driven systems has never been greater.

Infinity Group helps teams modernise operations with Microsoft technologies like Dynamics 365, Field Service and Copilot. These tools enable real-time asset tracking, predictive maintenance, and intelligent scheduling – while AI and automation reduce manual effort and improve service delivery. IoT integration and Power Platform further enhance visibility and control across your operations.

With tailored implementation, ongoing support and deep industry insight, we help leaders reduce costs, boost resilience and deliver exceptional occupant experiences.

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Public sector_

Public sector organisations need to meet rising expectations and maintain compliance, all while working within tight budgets and outdated systems. Delivering secure, responsive and efficient services across multiple channels requires integrated, scalable technology.

Infinity Group helps public sector teams transform operations with Microsoft solutions like Dynamics 365, Power Platform and Azure. These tools centralise case management, automate workflows, and enable secure data sharing across departments.

From implementation to ongoing support, we help you unlock the full potential of technology to improve outcomes while ensuring long-term sustainability and security.

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Financial services_

Financial services firms are navigating a complex landscape of regulatory pressure, digital disruption and rising customer expectations. Balancing innovation with compliance, managing cyber risk and delivering seamless, personalised experiences across channels are now essential to staying competitive and building trust.

Infinity Group supports this transformation with Microsoft technologies like Dynamics 365, Azure, and Power Platform. These tools centralise client data, automate compliance processes and enable AI-driven insights—helping firms modernise operations and respond quickly to market changes.

As a Microsoft Partner with deep financial services expertise, we design secure, scalable ecosystems tailored to your goals.

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Private equity_

Private Equity firms operate in a high-pressure environment shaped by economic volatility, regulatory scrutiny and rising investor expectations. To stay competitive, they need to accelerate deal execution, improve portfolio oversight, and deliver consistent value creation.

We provide solutions that streamline the entire investment lifecycle. From centralising deal pipelines in Dynamics 365 to automating due diligence with Azure OpenAI and visualising performance with Power BI, we help firms make faster, data-driven decisions.

Whether you’re digitising operations, enhancing reporting or strengthening cybersecurity, we ensure your technology drives measurable impact across your firm and portfolio.

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