What’s the advantage of Outsourced IT Support?
Infinity Group are one of the leading Outsourced IT Support companies in Moorgate. One of the biggest advantages of all our Outsourced IT Support contracts is that all customers have unlimited access to our Service Desk. We don’t cap the ticket volumes you log nor do we charge any extra if your employees call use every day of the month and, when they do call us, we to ensure that the get to speak directly with an Engineer.
Once onboarded you will be assigned a dedicated Account Manager as your first port of call for general account queries and the will also help to form your IT strategy going forward by designing you a strategic roadmap which outlines your business objectives and the IT projects we can undertake to help you achieve them.
Infinity Group are accredited Microsoft Gold partners and partner with other leading IT vendors such as Sophos, Cisco and Cisco Meraki and our Engineers are also fully certified across these technologies.
What is included within an IT Support contract?
We offer three levels of IT Support contracts, Basic, Standard and Advanced. All of which provide various levels of cover and inclusive services such as unlimited access to our Service Desk between the hours of 7am-7pm. Our 24/7 contracts enable businesses to access the Service Desk around the clock.