A leading provider of IT Support in South London

Infinity Group are the trusted IT Support provider who support 100’s of businesses across South London.

Market Leading IT Support services across South London

Infinity Group are one of the largest providers of IT Support in South London. Since 2001, we have worked alongside 1000’s of South London businesses providing IT Support, IT Consultancy and IT Transformation services.

Our efficient Service Desk has a 5 minute average response time for IT support tickets which sets us apart as a top IT Company in South London and earlier this year, we were awarded the Feefo Platinum Trusted Service award for our outstanding customer service levels for the past three years. Infinity Group are also ISO 27001, 9001 and 14001 certified and are Microsoft Gold Partners.

Lady on Computer | Infinity Group
Microsoft Gold Partner | Infinity Group
Man on Computer | Infinity Group
Certifications | Infinity Group

Award winning, consistent customer service levels

As one of the top business IT Support companies in South London, Infinity Group have won several industry awards for the projects we have implemented and for our commitment to customer service.

Alongside IT Support, Infinity Group provide a wide range of services to businesses in South London including IT Infrastructure, IT Security Consultancy, Network Support Services and GDPR Consultancy.

Customer Service

Service Desk
Performance

5 min

Average call response time

71%

First contact 
fix rate

96%

Customer satisfaction

Business benefits of our IT Support services

Fast Time Icon | Infinity Group

Fast Response times
We strive to answer all support calls within 4 mins

Technical Support Icon | Infinity Group

Unlimited Remote Support provided by our UK based ITIL Service Desk

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Proactive monitoring to detect performance issues before they arise

Secure Shield Icon | Infinity Group

Compliance & Security 
ISO 27001, 9001 and 14001 certified

Specialist Icon | Infinity Staff

Account Managers
are assigned to each client as a first point of contact

What areas of South London do you cover?

We provide a wide range of IT Support services to hundreds of businesses in South London. We are recognised as a top IT company in Bromley and an excellent IT company in Bexley. As well as these we also provide for; Battersea, Balham, Chiswick, Clapham, Croydon,  Greenwich, Hounslow, Kingston, Lambeth, Lewisham, Merton, Richmond, Southwark, Surbiton, Sutton, Teddington, Twickenham and Wandsworth as well as Central London. All our standard IT Support customers have unlimited access to our Service Desk between 8.30am – 5.30pm weekdays, and we also provide weekend/24 hour IT Support cover for our larger clients. For speed, the vast majority of our Outsourced IT Support is undertaken remotely, however we have a team of Analysts on the road should an on-site visit be required.

South London IT Consultancy

Infinity Group are Microsoft Cloud specialists. We have a large dedicated IT Consultancy team who are certified specialists in boosting business efficiency using the latest Cloud technologies. Our IT Consultancy services include; Digital Transformation, Cyber Security, IT Infrastructure and Microsoft SharePoint Consultancy.

We would love to hear from you

Our specialist team of consultants look forward to discussing your requirements in more detail and we have three easy ways to get in touch.

Call us: 03303 333 648
Complete our contact form
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