IT SUPPORT IN SOUTH LONDON

Infinity Group are one of the largest providers of IT Support in South London. Since 2001, we have worked alongside 1000’s of South London businesses providing IT Support, IT Consultancy and IT Transformation services.

Our efficient Service Desk has a 4 minute average response time for IT support tickets which sets us apart from the other IT Support Companies in South London and earlier this year, we were awarded the Feefo Gold Trusted Service award for our outstanding customer service levels. Our clients choose to work with us due to the size of our Service Desk and we are also able to demonstrate our efficient business setup and excellent delivery of customer service. As well as the above, Infinity Group are also ISO 27001, 9001 and 14001 certified and are Microsoft Gold Partners.

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How are we different to other South London IT Support Companies?

Market Leading IT Support across South London

Infinity Group are a Microsoft Gold Partner, IASME Gold Cyber Security Certified and hold the Cyber Essentials Plus certification. We have also won several industry awards for the projects we have implemented and our commitment to customer service.

Alongside IT Support, Infinity Group provide a wide range of services to businesses in South London including IT Infrastructure, IT Security Consultancy, Network Support Services and GDPR Consultancy.

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Outsourced IT Support | Infinity Group

What areas of South London do you cover?

We provide a wide range of IT Support services to hundreds of businesses in South London  across; Battersea, Balham, Bexley, Bromley, Chiswick, Clapham, Croydon,  Greenwich, Hounslow, Kingston, Lambeth, Lewisham, Merton, Richmond, Southwark, Surbiton, Sutton, Teddington, Twickenham and Wandsworth as well as Central London.

All our standard IT Support customers have unlimited access to our Service Desk between 8.30am – 5.30pm weekdays, and we also provide weekend/24 hour IT Support cover for our larger clients. For speed, the vast majority of our Outsourced IT Support is undertaken remotely, however we have a team of Analysts on the road should an on-site visit be required.

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Current Service Level Performance

1 min

Average Response Time

93%

1st Contact Fix Resolution

94%

Customer Retention Rate

96%

Customer Satisfaction

IT Consultancy | Infinity Group

South London IT Consultancy

Infinity Group are Microsoft Cloud specialists. We have a large dedicated IT Consultancy team who are certified specialists in boosting business efficiency using the latest Cloud technologies. Our IT Consultancy services include; Digital Transformation, Cyber Security, IT Infrastructure and Microsoft SharePoint Consultancy.

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Our Standard IT Consultancy Services

COMPLIANCE

IT Security
Server backup solutions
Disaster Recovery

PERFORMANCE

Network analysis
Patch management
Hardware review

Contact our London Office

Call us now: 01892 575 675

The News Building, Shard Quarter, 
3 London Bridge
LondonSE1 9SG

We offer fast and reliable IT Support across South London including

Southwark, Lewisham, Greenwich, Bexley and Bromley and Croydon, Kingston, Lambeth, Merton, Sutton, Richmond and Wandsworth.

We look forward to discussing your IT Support requirements.

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