The outstanding service levels delivered by our large Service Desk set us apart from the other IT Support companies in Maidstone and are reflected in the 700+ customer reviews we have to date. Our efficient Service Desk also enables us to provide fast response times for IT Support tickets that average under 5 minutes.
Why choose Infinity Group for Outsourced IT Support in Maidstone?
Unlimited Remote Support provided by our UK based ITIL Service Desk
with mainstream vendors, Microsoft Gold Partner
24/7 proactive monitoring to detect performance issues before they arise
are assigned to each client as a first point of contact
Compliance & Security
ISO 27001, 9001 and 14001 certified
Our Standard IT Support Services
Infinity Group undertake IT Support for all our clients using a proactive methodology that utilises the latest technology to ensure all our Managed IT Support contracts include ongoing maintenance of your IT Network. As a result of this, our clients experience faster fault identification and resolution resulting in reduced business downtime, disruption, and minimal security risks.
Agreed Service Level Agreements (SLA) Unlimited remote support Unlimited telephone support
Infinity Group also provide specialist IT Infrastructure and IT Consultancy services to businesses in and around Maidstone from our Headquarters in Tunbridge Wells. Our Consultancy team work alongside the internal IT Departments of our mid-market clients to undertake complex IT projects where specialist consultancy is required.