IT SUPPORT IN SURREY
Infinity Group are ranked as one of the top 200 Managed Microsoft Partners in the UK and a leading IT Company in Surrey and the South East. We work with hundreds of SMEs and mid-market businesses across Surrey providing Fully Managed IT Support, IT Consultancy, Digital Transformation Solutions, IT Infrastructure, IT Security and GDPR Consultancy.
Our large Service Desk provides fast response and resolution times which, coupled with our multiple industry leading partnerships, award wins and over 700+ outstanding customer reviews, sets us apart from the other IT Support companies in Surrey.
Recent Clients
Why are we a leading IT Support company in Surrey?
We support over 900 customers that span across a wide range of industry sectors and sizes from businesses with 20 users to multi-site European organisations with over 200 staff. We also hold the three largest ISO Certifications ISO 27001, 14001 and 9001 to demonstrate our commitment to corporate governance.
Full Surrey Coverage
From our Head Office, we have quick access to the M25, M3 corridor and Greater London. Our Engineers support businesses in the following Surrey towns: Ashtead, Banstead, Camberley, Caterham, Chertsey, Cobham, Cranleigh, Dorking, Egham, Epsom, Esher, Ewell, Farnham, Goldaming, Great Bookham, Guildford, Haslemere, Horley, Leatherhead, Lingfield, Oxted, Redhill, Reigate, Shere, Staines-upon-Thames, Weybridge, Woking.
Why should your business choose Infinity Group over other IT Support companies in Surrey?
Our Standard IT Support Services
As one of the leading Managed Service Providers in the Surrey, we are able to offer our clients one of the most comprehensive range of Outsourced IT Support on the market served by our large Support Service Desk. All our IT Support contracts are designed to suit organisations of all sizes and levels of technical requirements.
IT SUPPORT
Agreed Service Level Agreements (SLA)
Unlimited remote support
Unlimited telephone support
CUSTOMER SERVICE
Dedicated technical Account Manager
Quarterly review meetings
Complete Project Management
IT SECURITY
Proactive server monitoring
Patch management
IT Security recommendations
Current Service Level Performance
Average Call Wait Time
1st Contact Fix Resolution
Customer Retention Rate
Customer Satisfaction
Our Standard IT Consultancy Services
STRATEGIC
IT Infrastructure
Data Security
Virtual IT Director
COMPLIANCE
IT Security
Server backup solutions
Disaster Recovery
PERFORMANCE
Network analysis
Patch management
Strategic roadmapping
IT Consultancy in Surrey
With almost 20 years of IT experience, and a team of 60 IT Consultants, Infinity Group will propose an IT Consultancy package that is specific to your businesses requirements and priorities, taking into consideration your future business development plans and growth opportunities.
Our Consultancy team also run meticulously planned projects, delivered on time and on budget – from Cloud migrations to Digital Transformation to IT Infrastructure upgrades to complete business application deployments such as Microsoft 365. We also provide Consultancy services in Cyber Security, Cyber Essentials and Unified Communications.
