IT SUPPORT IN SURREY

Infinity Group are ranked as one of the top 200 Managed Microsoft Partners in the UK and one of the leading providers of IT Support in Surrey and the South East. We work with hundreds of SMEs and mid-market businesses across Surrey providing Fully Managed IT SupportIT ConsultancyDigital Transformation Solutions, IT InfrastructureIT Security and GDPR Consultancy.

Our large Service Desk provides fast response and resolution times which, coupled with our multiple industry leading partnerships, award wins and over 700+ outstanding customer reviews, sets us apart from the other IT Support companies in Surrey.

Our latest Surrey clients

Recent Clients | Infinity Group

Why are we a leading IT Support company in Surrey?

We support over 900 customers that span across a wide range of industry sectors and sizes from businesses with 20 users to multi-site European organisations with over 200 staff. We also hold the three largest ISO Certifications ISO 27001, 14001 and 9001 to demonstrate our commitment to corporate governance.

Full Surrey Coverage

Our Surrey office based in Chertsey means we have quick access to the M25, M3 corridor and Greater London. Our Engineers support businesses in the following Surrey towns: Ashtead, Banstead, Camberley, Caterham, Chertsey, Cobham, Cranleigh, Dorking, Egham, Epsom, Esher, Ewell, Farnham, Goldaming, Great Bookham, Guildford, Haslemere, Horley, Leatherhead, Lingfield, Oxted, Redhill, Reigate, Shere, Staines-upon-Thames, Weybridge, Woking.

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Why should your business choose Infinity Group over other IT Support companies in Surrey?

 Our Standard IT Support Services

As one of the leading Managed Service Providers in the Surrey, we are able to offer our clients one of the most comprehensive range of Outsourced IT Support on the market served by our large Support Service Desk. All our IT Support contracts are designed to suit organisations of all sizes and levels of technical requirements.

IT SUPPORT

Agreed Service Level Agreements (SLA)
Unlimited remote support
Unlimited telephone support

CUSTOMER SERVICE

Dedicated technical Account Manager
Quarterly review meetings
Complete Project Management

IT SECURITY

Proactive server monitoring
Patch management
IT Security recommendations

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November 2018 service level performance

5 mins

Average Response Time

95%

1st Contact Fee Resolution

97%

Customer Retention Rate

96%

Customer Satisfaction

Our Standard IT Consultancy Services

STRATEGIC

IT Infrastructure
Data Security
Virtual IT Director

COMPLIANCE

IT Security
Server backup solutions
Disaster Recovery

PERFORMANCE

Network analysis
Patch management
Strategic roadmapping

IT Consultancy in Surrey

With almost 20 years of IT experience, and a team of 60 IT Consultants, Infinity Group will propose an IT Consultancy package that is specific to your businesses requirements and priorities, taking into consideration your future business development plans and growth opportunities.

Our Consultancy team also run meticulously planned projects, delivered on time and on budget – from Cloud migrations to Digital Transformation to IT Infrastructure upgrades to complete business application deployments such as Microsoft 365. We also provide Consultancy services in Cyber Security, Cyber Essentials and Unified Communications.

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Contact our Surrey Office

Call us now: 03303 330 375 

Hillswood Business Park,
3000 Hillswood Drive, 

Chertsey
Surrey
KT16 0RS

CONTACT OUR SURREY OFFICE

We look forward to discussing your IT Support requirements in Surrey.

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