IT SUPPORT IN SUSSEX
Infinity Group, provide fully managed IT support & IT maintenance services, including a same day emergency IT support to hundreds of businesses in across East and West Sussex. We undertake fully outsourced IT support for the majority of our support clients and also work alongside specialist in-house IT teams for larger organisations.
Some recent clients
Business IT Support in Sussex
We’ll maintain and protect the vital components of your IT network 24 hours a day by monitoring and managing its overall health and performance. As a result of quicker fault identification, our clients experience reduced downtime and disruption.
As Microsoft Gold partners and with a high client retention rate of over 98%, Infinity Group are renowned as a trusted IT support company and our Client Reviews demonstrate this. With Engineers located across East and West Sussex, we can ensure they are never far away should an on-site emergency visit ever be required.
Our Standard IT Support Services
- SLA Response times
- Strategic roadmap
- Unlimited remote support for all staff
- Unlimited telephone support
- Proactive monitoring
- Proactive security and patch management
- Vendor liaison
- Point of contact technical account manager
- Quarterly review meetings
- Redundant PC recycling program
We provide IT Support across the following platforms
June 2017 service level performance
Contact us
Call us now: 0330 019 7066
Tower Point 44
North Road
Brighton
Sussex
BN1 1YR
Our Brighton office
Here are the benefits of our Sussex IT support services:
- Microsoft Accredited – we’re proud to be certified Microsoft Gold Partners
- 24/7 help desk support – we’re there to help you at the times you need us most
- Monthly performance review – helps keep you on track of your IT system performance
- UK support desk – you’ll deal directly with our highly qualified Engineers
- 24 monitoring – we monitor your IT systems to identify potential faults before they arise
- Remote support – can be performed quickly via our remote management software
- Expertise – all our Engineers and Consultants are trained and qualified IT Specialists
- Added value – no additional call out charges or travel expenses, just an agreed, fixed, hourly rate
- Customer service – we tailor our Service Level Agreements (SLAs) specifically to your business needs
We offer fast and reliable IT Support across East and West Sussex including:
Albourne, Angmering, Ardingly, Arundel, Ashington, Ashurst, Balcombe, Barnham, Battle, Bexhill On Sea, Billingshurst, Bognor Regis, Brighton & Hove, Burgess Hill, Chichester, Copthorne, Crawley, Crowborough, Ditchling, East Grinstead, Eastbourne, Forest Row, Gatwick, Goodwood, Hailsham, Haslemere, Hassocks, Hastings, Haywards Heath, Heathfield, Henfield, Hickstead, Horsham, Hurst Green, Hurstpierpoint, Lancing, Lewes, Littlehampton, Midhurst, Newhaven, Patching, Peacehaven, Petworth, Rye, Sayers Common, Seaford, St Leonards, Turners Hill, Uckfield, Worthing.
We look forward to discussing your IT support requirements in more detail. Call or email us enquiries@infinitygroup.co.uk
