IT SUPPORT IN SUSSEX

Infinity Group based in Tower Point Brighton, provide IT Support services to hundreds of businesses in across East and West Sussex. We provide both remote and on site IT Support and also provide specialist IT Consultancy services for larger organisations with dedicated in house teams.

Our ISO 27001, 14001 and 9001 certifications set us apart from our Sussex competitors and demonstrate our business efficiency and high level of corporate governance that is particularly appealing to our larger clients.

What makes Infinity Group different to other IT Support companies in Sussex?

Business IT Support in Sussex

We’ll maintain and protect the vital components of your  IT Network 24 hours a day by monitoring and managing its overall health and performance. As a result of quicker fault identification, our clients experience reduced downtime and disruption.

As Microsoft Gold partners and with a high client retention rate of over 98%, Infinity Group are renowned as one of the leading IT Support companies in Sussex and our client reviews demonstrate this.

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Some recent IT Support clients

 Our Standard IT Support Services

IT SUPPORT

Agreed Service Level Agreements (SLA)
Unlimited remote support
Unlimited telephone support

IT SECURITY

Proactive server monitoring
Patch management
IT Security recommendations

CUSTOMER SERVICE

Dedicated technical Account Manager
Quarterly review meetings
Complete Project Management

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August 2018 service level performance

6 mins

Average Response Time

93%

1st Contact Fee Resolution

95%

Customer Retention Rate

96%

Customer Satisfaction

Contact our Brighton Office

Call us now: 01892 575 675

Tower Point
44 North Road
Brighton
Sussex
BN1 1YR

We offer fast and reliable IT Support across East and West Sussex including:

Albourne, Angmering, Ardingly, Arundel, Ashington, Ashurst, Balcombe, Barnham, Battle, Bexhill On Sea, Billingshurst, Bognor Regis, Brighton & Hove, Burgess Hill, Chichester, Copthorne, Crawley, Crowborough, Ditchling, East Grinstead, Eastbourne, Forest Row, Gatwick, Goodwood, Hailsham, Haslemere, Hassocks, Hastings, Haywards Heath, Heathfield, Henfield, Hickstead, Horsham, Hurst Green, Hurstpierpoint, Lancing, Lewes, Littlehampton, Midhurst, Newhaven, Patching, Peacehaven, Petworth, Rye, Sayers Common, Seaford, St Leonards, Turners Hill, Uckfield, Worthing.

We look forward to discussing your IT Support requirements in more detail. 

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