MICROSOFT DYNAMICS 365 CONSULTANCY
Microsoft Dynamics 365 is an exceptionally powerful business platform that can be fully customised to accommodate your specific business needs. Alongside Microsoft Dynamics 365 implementation, Infinity Group also offer Dynamics 365 platform customisation where we customise Dynamics 365 to accommodate specific business needs.
Microsoft Dynamics 365 capability
The following apps are available within the Dynamics 365 platform; operations, customer service, sales, marketing, field services, finance and project management. We can create processes such as routing customer enquiries directly to your agent who specialises in solving cases with the same nature – making the resolution time shorter and more efficient. This powerful platform really does enhance and optimise your business operations.
We work with many businesses and understand the common problems which lead to lost revenue and profits. The biggest culprit from an IT perspective, is having several third party systems setup within their business e.g. sales, marketing, HR and finance systems – all standalone and disconnected from one another.
What is the core business benefit of Dynamics 365?
Dynamics 365 will enable your business to gain and in-depth understanding of your customers and in turn, your business will then be equipped to provide customers with the service and products that they require as an when they need it. Dynamics 365 puts your customer needs in focus.