Innovate and grow your business with Microsoft Dynamics CRM

Microsoft Dynamics CRM was rebranded to Microsoft Dynamics 365 in November 2016. Whilst you can still purchase Microsoft Dynamics CRM licenses, we recommend you consider migrating to Dynamics 365 for it’s extensive CRM capabilities.

The Sales and Customer Service applications within Microsoft Dynamics 365 platform provide a vast range of CRM functionality including customer loyalty and retention tools, customer service management including customer behaviour metrics, business process automation and a wide range of third party integrations.

Using these two CRM applications within Dynamics 365 as well as Dynamics 365 for Customer Insight, businesses can better understand customer buying habits and upsell opportunities of each of their customers whilst boosting the bottom line.

Microsoft Dynamics 365 for CRM

D365 for Sales

Use digital insight to provide customer intelligence whilst maintaining fully personalised customer relationships

D365 for Customer Service

Improve customer service by implementing regular touch points ensuring you maintain contact with all customers

D365 for Customer Insight

Use customer intelligence metrics to boost customer engagement, customer service levels and overall sales performance