Microsoft Dynamics 365 Retail

We have designed a Dynamics 365 solution for the retail industry to meet the demanding needs of the modern day shoppers of today.

Automate processes, nurture customers and deliver high levels of customer service

The power of customer voice is stronger than ever with the prevalence of internet access, social media, review sites, and online forums that now make Retail a continuously changing industry. Retailers need to be flexible, innovative and highly efficient to deliver the outstanding customer experience expected by today’s modern-day shoppers.

Whether you operate from physical stores, an ecommerce website or a mixture of the two, Microsoft Dynamics 365 for Retail has a wide range of tools including business process automation, marketing campaign management, customer nurturing and intelligence and much more to help your business stand out from the crowd.

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Benefits of Microsoft Dynamics 365 for Retail

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Learn using Intelligence
Turns customer data into insights using machine learning and analytics

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Secure Environment
Ensure all data is stored in a highly secure environment and fully compliant

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Improve Engagement
Personalise customer interactions based on previous customer behaviours

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Improve Efficiency
Access real-time data performance metrics to improve performance


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Execute an omni-channel customer experience

Provide a seamless experience to each and every one of your customers regardless of the marketing channel they have come through or the device that they are using. Effectively email your customers, gather feedback, act on opportunities and automate all of these processes to free up your time to focus on other aspects of your business.

With the help of our team, we can implement a Microsoft Dynamics 365 solution that covers a multi-channel sales and marketing strategy to create a fully integrated customer experience. Most importantly, performance can be closely monitored in real time by the inbuilt platform analytics.

Cut costs and optimise operations

Greatly improve the way you manage your stores, stock control, resource and work orders with Microsoft Dynamics 365 for Retail. During the initial phase our Microsoft Dynamics Consultants will meet with you to plan your new solution. They will analyse your workflows, find ways to reduce bottlenecks, automate your day to day processes and ultimately reduce your operating costs so you can increase profits and invest more money into other areas of your business.

We would love to hear from you

Our specialist team of consultants look forward to discussing your requirements in more detail and we have three easy ways to get in touch.

Call us: 03301913473
Complete our contact form
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