Microsoft Dynamics 365 for Retail

The power of customer voice is stronger than ever with the prevalence of internet access, social media, review sites, and online forums that now make Retail a continuously changing industry. Retailers need to be flexible, innovative and highly efficient to deliver the outstanding customer experience expected by today’s modern-day shoppers.

Whether you operate from physical stores, an ecommerce website or a mixture of the two, Microsoft Dynamics 365 for Retail has a wide range of tools including business process automation, marketing campaign management, customer nurturing and intelligence and much more to help your business stand out from the crowd.

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Benefits of Microsoft Dynamics 365 for Retail

Customer Intelligence

Turns customer data into insights using machine learning and analytics

Secure Environment

Ensure all data is stored in a highly secure environment and fully compliant

Boost Engagement

Personalise customer interactions based on previous customer behaviours

Boost efficiency

Access real-time data performance metrics to improve performance


Access from anywhere

Access customer data on the go using any device at any time of day

Manage Staff

Enable them to request leave, manage sickness and view company processes etc