Microsoft Dynamics 365 Support

Infinity Group provide Microsoft Dynamics 365 ongoing support via flexible monthly contracts.

Microsoft Dynamics 365 Support around the clock

Infinity Group have a large UK based Service Desk that offers technical Dynamics 365 support to clients across the UK. We offer remote technical assistance 24 hours and 7 days a week for our larger clients and during working hours for our smaller clients.

Benefits of our Dynamics 365 Support packages

24 Hour Support
We have a 24 hour support team if you require a 24 hour Support package

Nationwide Coverage
Our nationwide team of Support Analysts fully support all areas of the UK remotely or onsite

Certified Engineers
All our Service Desk engineers are Microsoft certified in Dynamics 365 applications

Fixed Monthly Costs
Our range of support contracts have fixed monthly costs and a variety of service levels

Hallmark for 3 years of consistent live reviews

Customer Service Excellence

What is included in our Managed Service?

Our Dynamics 365 Managed Service includes dedicated consultancy time, an annual function review and use of our online support portal as well as supporting you should any of the functionality not be working as expected.

We first approached Infinity Group to help us transition from our old CRM to Dynamics 365. The scoping and implementation was run very professionally and all ongoing customisations and support issues are handled efficiently by the friendly support team.

The introduction of Dynamics 365 has helped to streamline processes for my team. This has allowed them to spend more time talking to potential patients, answering customer queries and providing a key service for the hospital.

Microsoft Dynamics 365 Support