Our support packages can be tailored to your specific requirements and are costed based on the parameters that add to the complexity of your Microsoft Dynamics 365 setup for example; the number of employees supported, number of third party add-ons and the level of customisation of the CRM platform implemented.Get in touch to discover more
We have a 24 hour support team if you require a 24 hour Support package.
Our nationwide team of Support Analysts fully support all areas of the UK remotely or onsite.
As per the proposal, new business processes will be agreed and enabled within the customised platform
Our Dynamics 365 Support staff are experienced and certified in Microsoft product support
We first approached Infinity Group to help us transition from our old CRM to Dynamics 365. The scoping and implementation was run very professionally and all ongoing customisations and support issues are handled efficiently by the friendly support team. We were so impressed that we have moved our IT Support over to them too.Angela Carslake, Marketing Manager @ Quantum Design
We offer five Microsoft Dynamics 365 ongoing support packages to suit the wide variety of client need. All packages include personalised dedicated consultancy time, administration of users, bi-annual reviews, resolution of broken functionality, named user support and use of online customer portal. The other specific benefits are listed below.
includes all services mentioned above
includes all services mentioned above plus 2 hours ad hoc training or small enhancements
includes all services mentioned above plus 3 hours ad hoc training or small enhancements and 1 add on.
includes all services mentioned above plus 6 hours ad hoc training or small enhancements and 2 add ons.
includes all services mentioned above but all other services are fully tailored to your specific requirements.Contact us
The majority of efficient businesses are now underpinned by powerful CRM systems such as Microsoft ...Read More
Any successful Microsoft Dynamics 365 project involves a large amount of resource and planning and c...Read More