Our support packages can be tailored to your specific requirements and are costed based on the parameters that add to the complexity of your Microsoft Dynamics 365 setup for example; the number of employees supported, number of third party add-ons and the level of customisation of the CRM platform implemented.Get in touch to discover more
We have a 24 hour support team if you require a 24 hour support package.
Our nationwide team of Support Analysts fully support all areas of the UK remotely or onsite.
As per the proposal, new business processes will be agreed and enabled within the customised platform
Our Dynamics 365 support staff are experienced and certified in Microsoft product support
We offer five Microsoft Dynamics 365 ongoing support packages to suit the wide variety of client need. All packages include personalised dedicated consultancy time, administration of users, bi-annual reviews, resolution of broken functionality, named user support and use of online customer portal. The other specific benefits are listed below.
includes all services mentioned above
includes all services mentioned above plus 2 hours ad hoc training or small enhancements
includes all services mentioned above plus 4 hours ad hoc training or small enhancements and 1 add on.
includes all services mentioned above plus 6 hours ad hoc training or small enhancements and 2 add ons.
includes all services mentioned above but all other services are fully tailored to your specific requirements.Contact us
Infinity Group are certainly one of the most experienced and knowledgeable Microsoft Gold Partners we have worked with. The Microsoft Dynamics solution they have implemented for us has transformed our business operations via automated processes. Internal Administration tasks have reduced significantly and the dashboard functionality gives our SMT the transparency we need in regards to day to day performance metrics.Robert King - CTO