Microsoft Dynamics 365 technical support – around the clock

Infinity Group have a large UK based Service Desk that offers technical support to clients across the UK. We offer onsite and remote technical assistance 24 hours and 7 days a week for our larger clients and during working hours for our smaller clients.

Our support packages can be tailored to your specific requirements and are costed based on the parameters that add to the complexity of your Microsoft Dynamics 365 setup for example; the number of employees supported, number of third party add-ons and the level of customisation of the CRM platform implemented.

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The benefits of our support packages

24 hour support

We have a 24 hour support team if you require a 24 hour Support package.

Nationwide coverage

Our nationwide team of Support Analysts fully support all areas of the UK remotely or onsite.

UK based Helpdesk

As per the proposal, new business processes will be agreed and enabled within the customised platform

Specialist team

Our Dynamics 365 Support staff are experienced and certified in Microsoft product support

We first approached Infinity Group to help us transition from our old CRM to Dynamics 365. The scoping and implementation was run very professionally and all ongoing customisations and support issues are handled efficiently by the friendly support team. We were so impressed that we have moved our IT Support over to them too.

Angela Carslake, Marketing Manager @ Quantum Design