computer-icon-menuOUTSOURCED IT SUPPORT

Infinity Group provide award winning, outsourced IT support for all sizes of businesses. Whether you work for an SME looking to outsource your business IT or you’re an IT Manager for a large organisation we’d be pleased to assist when it comes to your IT support requirements.

Recent IT support clients

Infinity Group - IT Support Clients

Our outsourced IT support services

  • Unlimited remote support for all staff
  • Unlimited telephone support
  • Proactive monitoring
  • Proactive security and patch management
  • SLA Response times
  • Vendor liaison
  • Point of contact technical account manager
  • Quarterly review meetings
  • Strategic roadmap
  • Redundant PC recycling program

Who do we work for?

We work with 1000’s of businesses across London, Kent and Sussex and have a diverse client base ranging from fast growing start ups, SMEs, to well established larger businesses and national chains.

With over 15 years experience, we have worked for clients across all the major verticals including Retail, Finance, Construction, Legal, FMCG, Education, Healthcare, Manufacturing and Food to name a few.

However, no matter the vertical, we know that no two businesses operate the same way. This is why we ensure the IT Support package we deliver to clients is specific to their business IT support requirements and takes into consideration their future business development plans.

February 2018 service level performance


The types of Outsourced IT support we offer

IT support for SMEs

We provide unlimited remote and onsite IT support for SMEs. This service includes system monitoring and maintenance and performance reviews.

 IT support for large businesses

We also work with a large number of businesses with 100+ employees providing IT support services and IT Consultancy on an ongoing basis.

Emergency IT Support 24/7

We offer 24 hour/same day emergency IT support to businesses across the UK. This includes Disaster Recovery and Backup and virus and ransomware resolution.

3 reasons to outsource your business IT

1: Benefit from the expertise of our team of IT Engineers

We have a large team of highly qualified IT support Engineers across the UK, some are based on the road providing on premise assistance to clients and others offer remote IT support from our 24 hour IT Helpdesk.

2: Reduce your IT costs

Experienced IT professionals are expensive to hire. Outsourcing your IT support for an affordable fixed monthly fee gives you the expertise of our team of IT Engineers at a fraction of the cost of recruiting your own in-house IT Team. We are partners with the majority of leading industry suppliers including Microsoft (Gold Partner), Sophos, WatchGuard and Dell which enables us to offer discounted products to our customers. It also means our staff are continually trained in the latest technologies.

3: Improve your business security

Our IT Security Engineers can audit and recommend solutions to improve your business security. This includes firewall, malware and virus protection, data protection, BYOD, Disaster Recovery and Backup, Enterprise mobility management and more. We save you the worry and ensure you have the added peace of mind that your business is safe and secure and kept up to date with the latest technologies.

 View our other IT support services

We look forward to discussing your outsourced IT support requirements in more detail. 

Get in touch now!