Blog

Category: Dynamics 365

Is your CRM more admin than advantage?
Digital TransformationDynamics 365

Is your CRM more admin than advantage?

Neverending CRM admin wastes seller time and minimises results. Here’s what to do if it’s affecting your team....

SAP Business One vs Microsoft Dynamics 365: battle of the CRMs_
Dynamics 365

SAP Business One vs Microsoft Dynamics 365: battle of the CRMs_

We compare SAP Business One vs Microsoft Dynamics 365 to help you choose which market-leading CRM is right for your organisation....

AI in sales: how to do it right_
AIDynamics 365

AI in sales: how to do it right_

AI in sales is becoming increasingly common – but for real impact, you need strong use cases and data foundations....

Custom CRM vs configurable CRM: where organisations usually get it wrong_
Dynamics 365

Custom CRM vs configurable CRM: where organisations usually get it wrong_

Your CRM needs to fit your needs – but is a custom CRM the way to go, or is there an alternative? Find out in our guide....

Microsoft release wave 1 2026: the highlights you should know about_
AIDynamics 365Industry NewsMicrosoft 365Power Platform

Microsoft release wave 1 2026: the highlights you should know about_

Discover the top announcements from Microsoft’s first release wave of 2026, bringing new features across Copilot, Business Central, Dynamics 365, Power Platform and more....

Six months on: how our Microsoft tech stack has driven 35% growth_
AIDigital TransformationDynamics 365

Six months on: how our Microsoft tech stack has driven 35% growth_

Six months ago, we implemented an all-Microsoft tech stack. Here are the benefits we’ve experienced since....

The complete guide to Dynamics 365 Sales_
Dynamics 365

The complete guide to Dynamics 365 Sales_

Discover everything you need to know about Dynamics 365 Sales, including key features, pricing, integration options and more....

Everything you need to know about Dynamics 365 Training_
Dynamics 365

Everything you need to know about Dynamics 365 Training_

Learn everything you need to know about Dynamics 365 training, including timeframes, resources and costs....

Reactive to proactive: How to master customer services in utilities_
Digital TransformationDynamics 365

Reactive to proactive: How to master customer services in utilities_

In the energy and utilities industry, demands on customer service teams has never been higher. Every......

Dynamics 365 vs HubSpot: a comparison guide_
Dynamics 365

Dynamics 365 vs HubSpot: a comparison guide_

Customer relationships lifeblood of any thriving business. Because of this, it’s crucial to build ......

How we save £1 million a year from an all-Microsoft tech stack_
Digital TransformationDynamics 365

How we save £1 million a year from an all-Microsoft tech stack_

Key takeaways By adopting an all-Microsoft tech stack, Infinity Group saves over £1 million annuall......

Dynamics 365: A user adoption cheatsheet_
Dynamics 365

Dynamics 365: A user adoption cheatsheet_

As with any new business system, technical implementation of Dynamics 365 is only half the battle. T......