Building next generation AI solutions with Microsoft Power Platform

17th Oct 2023 | 6 min read

Building next generation AI solutions with Microsoft Power Platform

The evolution of artificial intelligence is shaping how developers collaborate with each other.

In the last few years, Microsoft has released innovative AI solutions for its Power Platform systems. These new solutions aim to improve productivity for both experienced and beginner developers.

We explore the next generation AI features in Microsoft Power Platform and how they will improve low-code technology.

What is Microsoft’s Power Platform?

Microsoft Power Platform comprises of a set of tools that are aimed at helping businesses utilise low-code solutions to improve performance. It comprises several interconnected tools that maximise the capabilities of data estates and IT infrastructure.

Power Platform empowers employees to do more with less, using low-code solutions. With a user-friendly interface, even those with limited development experience can create bespoke apps, reports and pages for their business and customers.

The core applications within Power Platform_

Microsoft Power Platform consists of five main applications: Power BIPower Automate, Power Apps, Copilot Studio (formerly known as Power Virtual Agents) and Power Pages (formerly known as Power Portals).

Each of these allow developers to use advanced technologies to create unique solutions in specific areas.

Power BI is a collection of software, apps and connectors that takes data and turns it into clear, engaging visuals.. The platform facilitates in the creation of rich data experiences with impactful reporting and data insights. It makes it much easier to tell data stories and share insights internally.

Power Automate helps users create automated workflows across their digital ecosystems. The implementation of workflows ensures that applications and services become more efficient and productive. It also utilises secure integrations for the prevention of data loss, while minimising the need for manual intervention.

Power Apps joins applications, services, connectors and a data platform to provides users with a rapid development environment. Within this environment, you can build custom applications tailored to meet the needs of your business.

Copilot Studio allows businesses to build actionable chatbots to handle varying levels of complexity using AI. The automated bots can respond to customer queries quickly, thereby enhancing interaction with customers and other stakeholders. It’s also possible to create chatbots for a wide range of business areas and objectives.

Lastly, Power Pages is an enterprise-grade, low-code software that empowers developers to build modern business websites. The software consists of pre-built and customisable templates that suit the needs of any organisation.

Each of these core apps make it easier for businesses to embrace innovation while transforming for the digital era. AI developments have push these capabilities even further within Power Platform – as we will explore now.

AI features within Power Platform_

Conversation booster in Copilot Studio_

In the current era of AI growth, the integration of bots within systems is quickly becoming the norm. Copilot Studio uses generative answers to gather information from various sources without creating topics. Topics are portions of conversational threads between a user and chatbot, which trigger conversation nodes for the performance of an action.

This function is helpful for instances when authored topics are unable to answer queries from users. You’re able to save time without having to go through the cumbersome creation of topics which may not address your customers’ questions.

The bots use natural language processing (NLP) to gather and analyse information from sources like company websites or SharePoint. Internal knowledge bases assist these bots in answering questions in minutes, without requiring any additional authoring.

Text creation with GPT model in an AI Builder_

Microsoft has announced the use of low-code generative AI models in AI Builder. This will help developers easily create AI-powered text functions using Azure OpenAI Service.

The new generative text functionality is a powerful tool which assist in the translation of texts from one language to another, text classification, drafting of responses to queries and summarisation of lengthy documents.

Microsoft first released the AI Builder in 2019 as the first AI capability in Power Platform. Its generative AI features automate processes and aids businesses in gaining comprehensive insights from data.

The new generative text functionality is a powerful tool which assist in the translation of texts from one language to another, text classification, drafting of responses to queries and summarisation of lengthy documents. The automation also simplifies the analysis of email contents for taking speedy actions.

Copilot in Power Apps is improving Power Platform AI_

The introduction of Copilot in Power Apps is set to be a game-changer. Copilot is a next gen AI tool that uses large language models to move from custom code to low code. It transforms the mode in which users build and interact with software programs. With the assistance of natural language authoring, makers will be able to create apps in just a few words.

Additionally, Copilot in Power Apps follows prompts and adjusts with user needs. It also can suggest options for quick data population.

Copilot in Power Apps uses AI bots and tools to create informed insights via conversational chat experiences. AI assistants within the software allows users to create queries and refine analysis in workflows.

Working a bit like the new Bing ChatGPT integration, Power Platform Copilot also has the ability to refine inputs using bots.

Copilot in Power Automate_

Say goodbye to the days of tiresome manual tasks. Copilot in Power Automate will boost your processes for increased efficiency.

It contributes to seamless automation when creating either simple or complex flows, reducing time to market.

Copilot in Power Automate also has the ‘Describe it to design it’ feature, which allows a user to write simple sentences and generate relevant flows. It reduces set-up time significantly.

Another feature which you’ll find useful is the AI-based conversational experience within the software, while authoring flows.

Software builders will have the chance to input questions where they need help, such as asking Copilot to summarise what a particular flow does. Copilot will then make improvements to enhance the building process.

Copilot Studio_

The cutting-edge AI capabilities Copilot offers within Copilot Studio makes the creation process simple for both technical and non-technical users.

The previous long process has now become easier with user-friendly interfaces. It also enables developers to add or update content for topics and summarise information.

Your Power Platform AI journey_

We know that getting started with AI can be nerve-wracking. But the new AI capabilities within the Microsoft Power Platform offers many benefits to organisations across various sectors, while making AI easily accessible.

Embracing these updates into your suite of applications will propel your business to the next level.

If you want to find out more about how Power Platform and Microsoft AI features can drive your business performance, Infinity Group would love to help.

Our skilled technical team can teach you about the advanced AI features of the next generation Power Platform. We can even conduct an AI Readiness Assessment of your business to understand how you can best utilise AI for return-on-investment.

Get in touch to find out more.

Related Content

Changing the face of AI – Microsoft Bing’s integration with ChatGPT

Changing the face of AI – Microsoft Bing’s integration with ChatGPT

Artificial intelligence has taken centre stage recently, with significant advancements happing acros...

Copilot for Dynamics 365, what does the future look like?
Dynamics 365

Copilot for Dynamics 365, what does the future look like?

Since 2023, there have been plenty of discussions about artificial intelligence. Regardless of your ...

My takeaways from the 2023 European Power Platform Conference_

My takeaways from the 2023 European Power Platform Conference_

Last week I was lucky enough to spend a few days in Dublin with my colleagues. I spent Monday at Mic...

We would love
to hear from you_

Our specialist team of consultants look forward to discussing your requirements in more detail and we have three easy ways to get in touch.

Call us: 03454504600
Complete our contact form
Live chat now: Via the pop up

Feefo logo