Infinity Group are one of the leading business telecoms companies in Sussex and we work with all the major brands. Our award winning, fully managed telephone systems and telecoms support and maintenance contracts are fully tailored to your specific business needs.

Fast response times across Sussex

With telecoms engineers located all over East and West Sussex, we ensure we’re never far away should a site visit be required.

The telecoms systems we supply and install

Infinity Group - Mitel
Infinity Group - Horizon
Infinity Group - Panasonic

We don’t believe in a ‘one size fits all’ approach when it comes to business telecoms. So, if you are looking to implement a conventional PBX solution, migrate to a hosted telecoms solution or explore the opportunities provided by Session Initiation Protocol (SIP), our telecoms consultants will advise on the solution that is best suited to your business needs.

What does our telecoms maintenance service include?

  • Unlimited helpdesk support
  • Unlimited remote support 
  • Max. 4 hour call out time on major faults*
  • Vendor trained Telecoms Engineers
  • Hardware replacement service*
  • 24 hour Emergency Support if required*
*dependent on agreed SLA

The main telephone systems we support and maintain


Our core Telecoms Maintenance services

Telecoms Support for SMEs across Sussex

We understand that the majority of businesses in Sussex rely on telecoms as their main communication channel. A telecoms maintenance SLA gives you added peace of mind that our team of Telecoms Engineers can assist quickly to rectify the problem as they’ll always be in the area.

Telecoms Support for large businesses in Sussex

Our telecoms engineers have vast amounts of experience in dealing with more complex telecoms setups and we work with several larger clients across East & West Sussex.

Emergency Telecoms Support 24/7 across Sussex

We offer 24 hour/same day emergency telecoms support to businesses across Sussex. Although the majority of telecoms faults can be resolved remotely, we have a team of telecoms Engineers located all over Sussex to provide on-premise assistance if necessary.

Here are the benefits of our Telecoms support services:

  • Flexible contracts – standard business hours support or 24/7 cover across Sussex
  • UK help desk – unlimited telephone and email support from our Engineers
  • Remote system access – inclusive programming and diagnostics
  • Major faults – guaranteed maximum 4 hour response time during working hours
  • Expertise – all engineers are trained and accredited by the leading telecoms manufacturers
  • System upgrades – we’ll keep your system up to date with the latest software releases
  • Payments – we offer both monthly and annual billing options

Contact us

Call us now: 01892 575 675

Tower Point 44
North Road


Our Sussex office

We offer fast and reliable IT Support across East and West Sussex including:

Albourne, Angmering, Ardingly, Arundel, Ashington, Ashurst, Balcombe, Barnham, Battle, Bexhill On Sea, Billingshurst, Bognor Regis, Brighton & Hove, Burgess Hill, Chichester, Copthorne, Crawley, Crowborough, Ditchling, East Grinstead, Eastbourne, Forest Row, Gatwick, Goodwood, Hailsham, Haslemere, Hassocks, Hastings, Haywards Heath, Heathfield, Henfield, Hickstead, Horsham, Hurst Green, Hurstpierpoint, Lancing, Lewes, Littlehampton, Midhurst, Newhaven, Patching, Peacehaven, Petworth, Rye, Sayers Common, Seaford, St Leonards, Turners Hill, Uckfield, Worthing.

We look forward to discussing your business telecoms requirements in more detail. Call or email us