Award winning IT Support for Hospitality
From hotels, restaurants to Zoo’s and cinemas. Infinity Group support a wide range of businesses in the hospitality industry.
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Infinity Group are the chosen IT Company for Hotel and Hospitality IT Support
Since 2001, we have gained extensive experience of the types of IT problems faced by the hospitality industry across the UK, as well as the best technology to support them. We provide award winning IT support for hotels, recreational outlets such as cinemas, indoor golf clubs, Zoo‘s as well as restaurant IT Support for hospitality business in London and across the UK.
Some of our recent hospitality clients
Specialist IT Support for Hotels
Providing a seamless guest experience and cutting edge customer service is at the heart of every good hotel, and using the latest technology plays a huge part in helping to achieve this. Each part of a hotels IT Infrastructure plays a valuable part in the overall customer experience starting with the initial booking right through to in room entertainment and facility management such as the gym, spa or conferencing suite.
Many hotels across the UK and across London outsource their IT Support to Infinity Group and work with us to improve their hotels IT Infrastructure or to reap from our strategic IT Consultancy expertise when implementing new solutions. Many also bolt on our 24 hour Service Desk capability to their IT Support contracts.
What are the benefits of Outsourced IT Support for Hotels?
Outsourcing your hotels IT support enables your business to work with a team of experienced IT professionals with a wealth of knowledge to troubleshoot and resolve issues all across all aspects of the hotels technological needs. This expertise will enable a much quicker response time and fix rate and result with minimal disruption. By using a specialist outsourced IT company you’ll also get added peace of mind that your hotel is utilising the latest secure technology to achieve the best results.
What makes us the trusted IT Support provider for the Hospitality sector?
Our strategic approach to hospitality IT solutions ensures that our team gain a comprehensive understanding how your business operates, your future business goals and this ensures that all solutions we design/implement/manage are fully aligned with your current and future business strategy. We have a wealth of experience in supporting multi-site nationwide businesses who operate around the clock. We are recognised as a top provider of hospitality IT Support for a range of businesses, from VOIP for cinema complexes to providing hotel IT Support in London. Infinity Group have a solid understanding of the typical problems faced and can advise on best practice solutions to overcome these problems utilising the latest Microsoft technology.
Customer Service
Service Desk
Performance
1 min
Average call response time
71%
First contact
fix rate
96%
Customer satisfaction
IT Support for Restaurants
Infinity Group’s vast experience within the restaurant sector enables us to provide an end to end restaurant IT Support solution. We work with several restaurants to ensure their IT networks and IT infrastructure are safe secure and reliable around the clock. Our IT Support services range from point of sale support PoS, back office systems such as servers, guest wi-fi, multi-user desktop setup, connectivity requirements and strategic roadmap planning to keep your restaurant ahead of the competition.
Is outsourced Restaurant IT Support affordable?
Yes, many restaurants choose to outsource their IT Support to a reputable provider who can support them around the clock due to cost savings in comparison to employing someone in-house and also to benefit from their vast Service Desk expertise.
We provide a range of flexible IT Support contracts for restaurants to ensure they have the level of support they require over the hours they need it most. We provide 7am-7pm weekday support as standard with the option to extend these hours or opt for 24 hour support if required.
We have a wealth of experience in supporting multi-site nationwide businesses who operate around the clock. We are recognised as a top provider of hospitality IT Support for a range of businesses, from VOIP for cinema complexes to providing hotel IT Support in London. Infinity Group have a solid understanding of the typical problems faced and can advise on best practice solutions to overcome these problems utilising the latest Microsoft technology.
We would love to hear from you
Our specialist team of consultants look forward to discussing your requirements in more detail and we have three easy ways to get in touch.
Call us: 03301913473
Complete our contact form
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Contact us
By telephone 03301913473
Services
Dynamics 365 Consultancy
Offices
London Office 3rd Floor, The News Building, Shard Quarter, 3 London Bridge, London, SE1 9SG Kent Office The Coach House, Spencer Mews, Tunbridge Wells, Kent, TN1 2PY