TERMS AND CONDITIONS
Please find the Terms and Conditions for our various products and services listed below click on the links to view/download each one.
- Standard Terms and Conditions, (STD) (applicable to all Orders)
Supplementary terms applicable to specific parts of your Order
- Part 1 Service Code SC – (N) Network Services Terms
- Part 2 Service Code SC – (S) Sale of Goods/Equipment
- Part 3 Service Code SC – (H) Hosted Telephony Services
- Part 4 Service Code SC – (M) Maintenance Services (PBX)
- Part 5 Service Code SC – (SW) Software Consulting Services
- Part 6 Service Code SC – (E) Labour Engineering Services
- Part 7 Service Code SC – (A) Access Services
- Part 8 Service Code SC – (C/T) Cloud Services and TechPlan
- Part 9 Service Code SC – (L) Lease Rental Terms
Service Contact and Escalation Procedure
Click here to visit our Service Contact and Escalation page
TechPlan Agreement
Click here to view our TechPlan agreement
Microsoft Customer Agreement
Click to view Microsoft’s Customer Agreement
COVID-19 Risk Assessments
COVID-19 Client Visits – Onsite Visit Risk Assessment
COVID-19 Partial Head Office Reopening Risk Assessment