Terms and Conditions

Here are Terms and Conditions and Supplementary Terms

Please find the Terms and Conditions for our various products and services listed below click on the links to view/download each one.

Standard Terms and Conditions, (STD) (applicable to all Orders)

Supplementary Terms applicable to specific parts of your Order

Part 1 Service Code SC – (N) Network Services Terms
Part 2 Service Code SC – (S) Sale of Goods/Equipment
Part 3 Service Code SC – (H) Hosted Telephony Services
Part 4 Service Code SC – (M) Maintenance Services (PBX)
Part 5 Service Code SC – (SW) Software Consulting Services
Part 6 Service Code SC – (E) Labour Engineering Services
Part 7 Service Code SC – (A) Access Services
Part 8 Service Code SC – (C/T) Cloud Services and TechPlan
Part 9 Service Code SC – (L) Lease Rental Terms

Service Contact and Escalation Procedure

Click here to visit our Service Contact and Escalation page

TechPlan Agreement

Click here to view our TechPlan agreement

Microsoft Customer Agreement

Click to view Microsoft’s Customer Agreement

COVID-19 Risk Assessments

COVID-19 Client Visits – Onsite Visit Risk Assessment
COVID-19 Partial Head Office Reopening Risk Assessment

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